Lawson’s first futuristic avatar-staffed convenience store opens in Tokyo

Lawson Japan has opened ‘Green Lawson’ in Tokyo, its first convenience store staffed by on-screen avatars remotely controlled by employees. Aiming to solve manpower shortages and building a society where everyone can play an active role, this initiative makes it possible for even those with mobility issues to work.

‘Green Lawson’ is a sustainable store that tackles on social issues (e.g. food loss, plastic waste) with eco-friendly and sustainable initiatives, such as this avatar customer service and eliminating usage of plastic bags and cutleries. Click the link for more.

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